Refund Policy / Returns

Refund Policy

At Beauty Room, customer satisfaction is our priority. We want you to feel confident when purchasing our products and to enjoy your skincare ritual with peace of mind. If for any reason you are not fully satisfied, we offer a clear and fair refund policy.

Refund Window

You may request a refund within 7 days from the date you receive your order . This policy is designed to allow you enough time to try the product and decide whether it meets your expectations.

Conditions for Refunds

To qualify for a refund, the following conditions must be met:

The refund request must be submitted within 7 days of delivery .

Products must be returned in their original packaging .

Items should be unused or lightly tested . We understand that skincare products may need to be tested to assess skin compatibility.

A valid proof of purchase (order number or receipt) is required.

Products that are excessively used, damaged, or returned outside the refund window may not be eligible for a refund.

Refund Process

To initiate a refund, please contact our customer support team with your order details. Once your request is received, we will provide instructions on how to return the product.

After we receive and inspect the returned item, you will be notified of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within a reasonable timeframe.

Shipping Costs

Please note that shipping costs are non-refundable unless the product is defective or incorrect.

Our Commitment

Skincare is personal, and individual results may vary. While we stand behind the quality of our products, we believe customers should feel comfortable trying them without pressure. Our refund policy reflects our commitment to transparency, trust, and customer care.

If you have any questions regarding this policy, feel free to contact us at any time.